The Road to Sales Success

Duration

1 Day

Price

$195.00

Approvals

AMI ApprovedLean Offering

Overview

This course is designed to improve the effectiveness of your sales technique during the estimate process. It utilizes proven sales techniques especially tailored to the collision repair industry. The course presentation will use written materials, group discussions, exercises and role playing to develop skills necessary to succeed in today's highly competitive market. The ultimate goal of the course will be to maximize your profitability by increasing your sales potential. Each class participant will receive 12 credits towards the Accredited Automotive manager designation from AMI.

Qualifications

The course is open to anyone wishing to improve their customer handling skills, but will be especially suited to estimator or office managers.

Content

• AMI Approved = 12 Credits 
• Converting estimates 
• Customer perception 
• Measuring estimate conversion 
• Negotiation skills 
• Starting the sales process 
• The importance of estimating 
• The sales process 
• Up-Sell & Follow-up Activities