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Online Survey

This anonymous survey will help Sherwin-Williams Automotive Finishes to determine how to improve our service. If you need to contact us about an ongoing service issue you can call our customer service at 1-800-SW-ULTRA (800-798-5872) or contact us by e-mail.

1) How satisfied are you with your paint system?
(1 = Satisfied, 5 = Not Satisfied)
1 2 3 4 5
 
2) What percent do you tint?
0% 5% 10% 20% 30%
 
3) Have you attended one of our Training courses?
Yes No
 
4) How often do you use the information from our courses?
Very Often Often Not So Often Never Haven't Attended
 
5) How often do you reference your Alternate Color Selector?
Very Often Often Not So Often Never Do Not Have One
 
6) How often do you reference your Training Manual?
Very Often Often Not So Often Never Do Not Have One
 
7) How often do you reference your Color Adjustment Manual?
Very Often Often Not So Often Never Do Not Have One
 
8) How often has the 800 Technical Assistance Line helped you?
Very Often Often Not So Often Never  
 
9) Have you ever used our Web site or Faxback program to get information on products or services, such as PDS and MSDS?
Yes   No  (Please enter comments below.)
 
10) How do you feel about our color match?
 
11) Is there anything we could do to service you better?